Returns Policy

SRabbit Shop Return Policy

At SRabbit Shop, we strive to ensure your satisfaction with every purchase. However, we understand that sometimes things don’t go as planned. Please review our return policy below:

1. Eligibility for Returns
We accept returns for items that are defective, damaged, or incorrect. Unfortunately, due to the custom nature of our print-on-demand products, we cannot accept returns for items that are not defective or damaged.

2. Timeframe
All return requests must be initiated within 30 days of receiving your order. Requests made after this period will not be eligible for a return.

3. Condition of Items
To be eligible for a return, items must be unused, in their original condition, and in the original packaging.

4. Return Process
To initiate a return, please contact us at [insert your email address] with the following details:

• Your order number

• A description of the issue

• Photos of the defective or damaged item (if applicable)

Our team will review your request and provide further instructions.

5. Shipping Costs
If the return is due to a defect or error on our part, we will cover the return shipping costs. For all other cases, the customer is responsible for return shipping fees.

6. Refunds or Exchanges
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be processed to your original payment method within 7-10 business days. Alternatively, you may opt for store credit or an exchange.

7. Non-Returnable Items
The following items are not eligible for returns:

• Sale or clearance items

• Personalized or custom-made products

• Gift cards

8. Contact Information
For any questions or concerns regarding your return, please contact us at SRabbit.Clothes@gmail.com.